Linking London | News | 21 March 2019: Event report - Student Retention and Success Event

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Student Retention and Success Event

On 21st March, Linking London held a Student Retention and Success Event dedicated to to look at how far the sector has come over the past couple of years in terms of increasing student retention and success at HE.

After a warm welcome from Emily Harber, Partnership Officer, Linking London, delegates heard from Professor Liz Thomas, Professor of Higher Education, Edge Hill University and Director, Liz Thomas Associates Ltd, who provided an engaging update on improving student retention and success: an overview of the current landscape. Liz touched on a wide variety of topics related to retention and success such as OfS' access and participation plans, TEF, BAME and commuters students and the key messages from the What Works? projects.

Emily Hughes, Access and Inclusion Manager, Kingston University London, then presented to the group on Kingston's work to support commuter students. Emily shared case studies and examples of how the university has embedded and adapted their teaching and learning, practical support and communications in order to reach and better support their commuter student population.

Following a networking break, delegates heard from Michael Hill, Head of Retention and Student Success, GSM London, who presented a case study from GSM London on how they address student retention, building on the guidance from the What Works? projects.

The group then had an opportunity to share their thoughts on supporting the whole learner journey as part of a collaborative group discussion and Q+A session. Discussion included strategies to help with access and inclusion, student costs and bursaries, student engagement and how the group can work collaboratively to better student retention and success across the sector.

Presentations and meeting note

To view the presentations from the day please click here. This link will take you to the Partners' Area of the Linking London website. You must be a Linking London member to access this section of the website and you will need your login name and password. If you do not know your username and password, please email


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